Refund Policy

At Gabriel Vancouver, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may request a refund under the following conditions:

1. Eligibility for Refunds

• Refund requests must be made within 30 days of delivery.

• Items must be unused, unworn, and in their original packaging.

• Proof of purchase (order confirmation or receipt) is required.

2. Return Shipping

• Customers are responsible for all return shipping costs.

• All returns must be sent with a valid tracking number. Refunds cannot be processed without tracking proof.

• We recommend using a trackable and insured shipping service to ensure your return arrives safely.

3. Refund Process

• Once your return is received and inspected, we will notify you by email.

• If approved, your refund will be issued to the original payment method.

• Refunds are typically processed within 7–10 business days after approval.

4. Non-Refundable Items

• Final sale or clearance items cannot be returned or refunded.

• Gift cards and promotional items are non-refundable.

5. Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, you must return it under the refund conditions above and place a new order.

6. Contact Information

For refund requests or questions, please contact us at:
📧 info@gabrielvancouver.com